Our Approach to disability services

What you can expect from Life Without Barriers

You play the biggest role in designing your supports – that’s why our services are personalised to you and your needs. With you at the center of decision-making, we can support you to live life your way.

Your support team will:

  • Understand and protect your rights
  • Treat you with respect
  • Support your choices
  • Be responsive when you need us to change your supports
  • Uphold the highest standards of professionalism and integrity
  • Be excited to work with you and get to know you!

Our Services are:

  • Based on evidence of success - this means we’re always learning and adapting our services based on what works.
  • About you - in other words, we're 'person-centered'. Our services and supports should meet your needs.
Learn more about how we approach our services

Your rights are at the core of what we do

Australia is a dedicated member of the United Nations (UN) Human Rights Council and was one of the many countries that signed the Convention on the Rights of Persons with Disabilities to specifically protect the rights of people living with a disability.

The rights of the people we support must be at the center of every decision and every action we make. It’s our job to not only protect and uphold these rights, but to ensure the people in our care are able to exercise their rights.

The rights of people living with a disability include (but are not limited to):

  • The right to make choices
  • The right to be free from discrimination
  • The right to be treated with respect at all times
  • The right to equal opportunities
  • The right to employment and meaningful work
  • The right to be treated the same as people of a different gender
  • The right to justice if there has been mistreatment or a violation of rights
  • The right to have the same rights as everyone else

For more information:

Disability Services Advisory Council

About Disability Services Advisory Council

Disability Services Advisory Council, or DSAC, gathers valuable feedback on our services from the people we support. It enables us to hear directly from those we support, continually improve our services, and focus on what is important to the people we support. 

How it works

Members of DSAC run groups in their regions to hear from people who use our services. They share what they’ve learnt at the bi-annual DSAC meetings, which includes Life Without Barriers Board members and the Chief Executive Officer, and advocate for changes.

DSAC group participants are expected to uphold our values and:

  1. Listen to what other people say
  2. Work as part of a team
  3. Speak for the local group at state and national meetings

Our national DSAC members

  • John Green (Chair) – Northern NSW Representative
  • Christine Conway – Hunter NSW Representative
  • Daniel McKenzie – NSW Representative
  • Macarthur Lee – VIC Representative
  • Brad Mitchell – TAS Representative
  • James Gardiner – QLD Representative
  • Angelique Martin – NT Representative
  • Katie Soulos – WA Representative
  • Jennifer Coates – NSW Representative

For more information about the DSAC

The DSAC is guided by the United Nations Convention on the rights of Persons with Disabilities. You can find out more about DSAC by contacting Anne McKinstray