What is Support Coordination?

When you've got an NDIS plan, choosing service providers is a great power, but it can come with its challenges – and that's where Support Coordination comes in!

Think of a Support Coordinator as your personal NDIS guide. They're here to help you navigate your plan, connect you with awesome people and services in your community and ensure you're making the most of all the fantastic support options available to you.

How do I access Support Coordination?

Is this service in my NDIS plan?

In your NDIS plan, support coordination is funded by the Capacity Building Supports budget, under ‘Support Coordination’.

How can a Support Coordinator help me?

Your Life Without Barriers Support Coordinator can help you:

  • Understand and make the most of your NDIS plan

  • Find providers for the supports you’re funded for

  • Achieve your goals

  • Access healthcare and education services

  • Participate more in your community

  • Look for a job

  • Work through your accommodation needs

  • Develop the confidence to coordinate your own supports

What support coordination services does Life Without Barriers provide?

Through the NDIS, there are 3 levels of support coordination that can be included in your NDIS plan.

At Life Without Barriers, we offer Level 2 and Level 3.

Level 2: Coordination of supports

With Level 2, we can help increase your knowledge and confidence in navigating the NDIS and your plan. We can:

  • Connect you to NDIS and other government services.

  • Help you negotiate supports within your plan budgets or gather evidence to request a new NDIS plan.

  • Monitor your plan spend together and upskill you on the different types of plan management.

Level 3: Specialist Support Coordination (SSC)

It's like Support Coordination but with an extra touch! Our SSC team members, with backgrounds like social work, are ready to:

  • Tackle challenging service situations alongside you.

  • Develop plans and contingencies for more support options, especially if your needs change regularly.

In every aspect of Support Coordination, we’re here to guide you to set priorities, manage services, connect with opportunities, and truly understand your plan!

Where and how we deliver Support Coordination?

Our Support Coordination service is all across Australia, and we’ve got a large team with a diverse set of skills and knowledge.

Whether you're looking for hands-on help in your local area or prefer the convenience of remote support, we've got you covered. It's all about what works best for you!

We support many people remotely using virtual technology and it works really well for them.

How to get in contact

Have questions or want to learn more? Reach out to us!

Our National Engagement Team is here to make things quick and easy, so you can start working with your Support Coordinator right away to define your goals.

If you submit your enquiry within business hours, we aim to be back in contact with you within the same day.

Are Life Without Barriers support coordinators independent?

Absolutely! Our Support Coordinators are independent and ensure that you are the decision maker, every time. We understand the importance of choice and always provide you with a range of potential service providers.

If you opt for both Support Coordination and other services from us, rest assured, we handle these services independently to eliminate any potential conflict of interest.