Participants & families

We're looking forward to partnering with participants, their families and supporters as disability services transfer from the Victorian Government to Life Without Barriers in 2019.

Transferring to Life Without Barriers

Transferring to Life Without Barriers

The National Disability insurance Scheme (NDIS) is now rolling out across Victoria. As part of these changes, some disability services in selected areas of Greater Melbourne will transfer from the Victorian Government’s Department of Health and Human Services (DHHS) to us, Life Without Barriers. This means that Life Without Barriers will become the new service provider in certain locations where Supported Independent Living (group accommodation) and Short Term Accommodation and Assistance (respite support) is provided.

Life Without Barriers is a registered NDIS provider and has been providing disability services for almost 30 years. We are committed to being respectful, responsive, and most of all, to building positive relationships. Our focus always has, and will continue to be, supporting people achieve their goals.

Frequently asked questions

We understand that you, your family and supporters may have some questions about changing service provider. Below are some answers to some common questions that are accurate as of the 18 March 2019.

Facts and information

Facts and information

Videos for Participants
How to vote in an election
This video explains why voting is for everyone and your vote counts in the upcoming Australian federal election.
How to vote in an election
This video explains why voting is for everyone and your vote counts in the upcoming Australian federal election.
Supported Independent Living (SIL) with Life Without Barriers
This video explains how Participants will receive Supported Independent Living, as services transfer from the Department of Health and Human Services to Life Without Barriers.
Transport services for Participants with Life Without Barriers
This video explains how Life Without Barriers will provide transport services to Participants whose group home or respite service is transferring to Life Without Barriers from the Department of Health and Human Services in 2019.
Real Stories
Meet Corey, learning to live independently
Meet Corey, learning to live independently
Meet Alex and Nick, living independently as housemates
Meet Chris, achieving his goals

Melbourne locations

Life Without Barriers has been selected by the Department of Health and Human Services (DHHS) to provide support services to people in areas of Greater Melbourne.

From April 2019, Life Without Barriers will provide disability support services in the following suburbs of Melbourne.

North Eastern Melbourne

Bundoora

Eltham

Epping

Greensborough

Lalor

Macleod

Mill Park

Montmorency

Viewbank

Watsonia

Watsonia North

South and South Eastern Melbourne

Ashwood

Balaclava

Bentleigh

Bentleigh East

Chadstone

Clarinda

Clayton

Clayton South

Elsternwick

Elwood

Glen Huntly

Glen Waverley

Hampton

Hampton East

Hughesdale

Malvern East

Moorabbin

Mount Waverley

Mulgrave

Notting Hill

Oakleigh East

Oakleigh South

Ormond

St Kilda East

Eastern Melbourne

Balwyn North

Blackburn

Blackburn North

Blackburn South

Box Hill North

Box Hill South

Burwood

Burwood East

Doncaster

Doncaster East

Forest Hill

Glen Waverley

Mitcham

Mont Albert North

Mount Waverley

Nunawading

Ringwood North

Templestowe

Vermont South

Transfer timeline

August, 2018
  • Department of Health and Human Services (DHHS) announce disability services will transfer to Life Without Barriers
November, 2018
December, 2018
March, 2019
April, 2019
  • Life Without Barriers visit participants, families and supporters in Eastern Melbourne
May, 2019

Got a question? Contact us!

If you have any questions about the transfer of your services, you can contact Life Without Barriers by phone or email.

Call 1800 955 229 between 9am and 5pm, Monday to Friday. If calling outside of these hours, leave a message and one of our friendly team members will get back to you.

Otherwise, email asklwbvic@lwb.org.au and we will reply as soon as possible.

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