We are partnering with participants, families and former DHHS staff to ensure high quality support is provided as disability services have transferred from the Victorian Government to Life Without Barriers.

About the transfer

The National Disability Insurance Scheme (NDIS) is rolling out across Victoria, which aims to give people with disability choice and control about the services they need and who provides them.

As part of these changes, the Victorian Government has transferred some services from the Department of Health and Human Services (DHHS) to Life Without Barriers, in selected areas of Greater Melbourne.

This means that Life Without Barriers is the new service provider of Supported Independent Living (group accommodation) and Short Term Accommodation and Assistance (respite support) in various locations.

Life Without Barriers and DHHS have worked together to ensure a smooth transfer experience, and high quality support is delivered going forward.

About us

Life Without Barriers is a registered NDIS provider and one of Australia’s largest national providers of disability services.

We work with people with disability, their families and carers, to ensure the best support is available and based on each person’s unique circumstances. This includes working in partnership with supporters, advocates, government, the private sector and communities to improve the lives of people we support. We have supported more than 2,000 people to transfer to the NDIS and have a lot of experience working with people with high and complex needs.

Find out more at our national website

Our social purpose and values

Our values guide the way we deliver our services and this is the behaviour you should see from us everyday.

We build relationships

We are people people. Relationships come first. Listening helps us understand.

We are imaginative

We are imaginative in our thinking and open to new ideas and ways of doing things.

We are respectful

We are respectful and caring in our dealings. We see the big picture but never lose sight of detail. We welcome diversity.

We are responsive

We are responsive to needs, determined to get things done and do them well.

We are courageous

We are courageous in our convictions. We stand up for what we believe in.

Get in touch today

If you have any questions about the transfer of your services, you can contact Life Without Barriers by phone or email.

Call 1800 955 229 between 9am and 5pm, Monday to Friday. If calling outside of these hours, leave a message and one of our friendly team members will get back to you.

Otherwise, email asklwbvic@lwb.org.au and we will reply as soon as possible.