How we're supporting people in our Mental Health Services during COVID-19

5 June 2020

This page provides information for people in our Mental Health services, and their family members, about how we’re responding to the coronavirus pandemic. We will update it regularly to ensure you remain informed.

How we are supporting you

Life Without Barriers remains committed to supporting you, and every other person who chooses our Mental Health services during the COVID-19 (coronavirus) pandemic. As your service provider, we understand just how important it is to have the choice to continue your support, as we adjust to the impact of the virus over the coming months.

So that we can continue to deliver the support you choose, we are making some adjustments to how we do some things in order to protect your health and wellbeing. This means that the staff who support you are practicing strict hygiene and cleaning routines, as well as following advice from the Australian Government around access to facilities and social distancing, where possible.

Concerned about your health?

If you need health advice, call the Australian Government’s 24/7 coronavirus Health Information Line 1800 020 080

Struggling with your mental health?

If you want to talk to someone about your mental health, you can call Beyond Blue on 1300 22 4636 for 24/7 phone counselling. They also have an online chat open 3pm to 12am (AEDT).

If you require translating or interpreting services, call 131 450.

Contact Life Without Barriers

If you have any questions about Life Without Barriers’ response to COVID-19, please call the Life Without Barriers National COVID-19 Response Call Centre on 1800 313 117 Monday to Friday from 8.30am - 5.30pm EST. Calls to report suspected or confirmed cases of COVID-19 can be made 24/7.

National Relay Service

If you are deaf or hard of hearing please call the National Relay Service first on

1300 555 727

Translating and Interpreting Services (TIS National)

If you need an interpreter or you do not speak English please call TIS National on

131 450 first

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