25 February 2022

This page provides information for people in our Mental Health services, and their family members, about how we’re responding to the coronavirus pandemic.

Vaccination update

Life Without Barriers supports vaccination as an important way to protect the health, safety and wellbeing of our community. Vaccination can save lives and higher vaccination rates can make outbreaks much less likely.

COVID-19 booster vaccinations are now available for people aged 16 years and over who have already had two primary doses of a COVID-19 vaccine. A booster dose is recommended to maximise protection against becoming severely unwell from COVID-19. As such, we encourage our Life Without Barriers community, including staff, carers and people we support, to receive their booster vaccination when are eligible and if it is safe to do so.

The Department of Health provides information about the benefits of a booster dose to help you make an informed decision about whether this is suitable for you, as well as the eligibility criteria, which is available here. To find a vaccination clinic near you, click here.

As the COVID-19 situation continues to evolve, Life Without Barriers priority remains the safety and wellbeing of everyone, including the people we support and their families. We are introducing vaccination as a condition of employment, and we are supporting our staff to be fully vaccinated.

All staff are also continuing to follow COVID-19 safe measures, including regular hand washing, maintaining physical distance (where possible), following strict cleaning and infection control procedures and wearing the masks, gloves, eye protection and gowns (where necessary).

If you have any questions about our response to COVID-19, please contact your local support team.

Concerned about your health?

If you need health advice, call the Australian Government’s 24/7 coronavirus Health Information Line 1800 020 080

Struggling with your mental health?

If you want to talk to someone about your mental health, you can call Beyond Blue on 1300 22 4636 for 24/7 phone counselling. They also have an online chat open 3pm to 12am (AEDT).

If you require translating or interpreting services, call 131 450.

Contact Life Without Barriers

If you have any questions about Life Without Barriers’ response to COVID-19, please call the Life Without Barriers National COVID-19 Response Call Centre on 1800 313 117 Monday to Friday from 8.30am - 5.30pm EST. Calls to report suspected or confirmed cases of COVID-19 can be made 24/7.

National Relay Service

If you are deaf or hard of hearing please call the National Relay Service first on

1300 555 727

Translating and Interpreting Services (TIS National)

If you need an interpreter or you do not speak English please call TIS National on

131 450 first

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For Coronavirus related enquiries: 1800 313 117