How we're supporting people in our Disability Services during COVID-19
This page provides information for people in our disability services, their families and support networks about how we’re responding to the coronavirus outbreak. We will update it regularly to ensure you remain informed.
New Information for people in our Disability Services
Updated March 31
Please find new Easy Read documents at the end of this page.
The NDIS is ready to answer your questions
If you or your family member is a National Disability Insurance Scheme (NDIS) participant and you have questions about the impacts of COVID-19 (Coronavirus) on your NDIS plan, you can contact the NDIS Contact Centre on 1800 800 110. The phone line is managed by the National Disability Insurance Agency (NDIA), which is on hand to provide the latest official information and advice from the Australian Government about NDIS support.
How we are continuing to support you
Visitor restrictions in our Disability Services
Such as Supported Independent Living homes and other services
We are taking the necessary precautions to protect the health and safety of our staff and every person who trusts us to provide home support in Supported Independent Living (SIL) and residential disability services.
To ensure people remain safe, we are seeking the support of the communities and partners we work with. Please do not visit our Life Without Barriers properties unless it is essential to service delivery or the wellbeing of people we support.
If you feel your visit is essential, please contact your Life Without Barriers representative before you arrive to one of our locations. The current Government restrictions mean we do need to manage the number of people attending any location. If you feel unwell, please stay home. Thank you for your cooperation and helping us look after the people we support, across Australia.
Contact Life Without Barriers
If you have any questions about Life Without Barriers’ response to COVID-19, please call the Life Without Barriers National COVID-19 Response Call Centre available 8am - 8pm (AEST), Monday - Friday:
1800 313 117
Concerned about your health? Speak to a nurse
If you need health advice, call the Australian Government’s 24/7 Coronavirus Health Information Line
1800 020 080
If you require translating or interpreting services, call 131 450.
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