How we're supporting people in our Aged Care Services during COVID-19
This page provides information for people in our Aged Care services and their family members about how we’re responding to the Coronavirus outbreak. We will update it regularly to ensure you remain informed.
New Resources - 31 March
Life Without Barriers remains totally committed to supporting you, and every other person who chooses our Aged Care services during the COVID-19 (Coronavirus) pandemic. As your service provider, we understand just how important it is to have the choice to continue your support, as we adjust to the impact of the virus over the coming months.
So that we can continue to deliver the support you choose, we are making some adjustments to how we do some things in order to protect your health and wellbeing. This means that the staff who support you are practising good hygiene and more cleaning, as well as following advice from the Australian Government around access to facilities and social distancing, where possible.
Visitor restrictions in our Aged Care Services
We are taking the necessary precautions to protect the health and safety of our staff and every person who trusts us to provide our Aged Care services To ensure people remain safe, we are seeking the support of the communities and partners we work with. Please do not visit our Life Without Barriers properties unless it is essential to service delivery or the wellbeing of people we support. If your visit is essential, remember to follow the Australian Government’s advice, such as staying two feet away where possible, practicing good hand hygiene, using hand sanitiser, and avoiding handshakes. If you feel unwell, please stay home. Thank you for your cooperation and helping us look after the people we support, across Australia.
Contact Life Without Barriers
If you have any questions about Life Without Barriers’ response to COVID-19, please call the Life Without Barriers National COVID-19 Response Call Centre available 8am - 8pm, Monday - Friday:
1800 313 117
Concerned about your health? Speak to a nurse
If you need health advice, call the Australian Government’s 24/7 Coronavirus Health Information Line
1800 020 080
If you require translating or interpreting services, call 131 450.
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