
Welcome to our Feedback Survey
Thank you for choosing Life Without Barriers as your support partner. Your feedback is important to us. Your ideas will help us build better services and improve the way we support you.
We have developed an Easy English guide for the Survey to help you understand the questions we are asking. See the Easy English guide.
This survey is about the Disability and Mental Health Services you receive from us. This includes:
Support Coordination: This is when someone helps you find and manage the services and support you need.
Behaviour Intervention Support: This is when someone helps you make a plan to keep you and others safe and to learn different ways to do things.
Recovery Coaching: This is when someone helps you with your mental health and wellbeing goals.
There are no right or wrong answers. Life Without Barriers will look at the answers and share with you what we learned and what action we will take.
Accessing the survey
You can do this survey in different ways. Choose the way that is best for you:
Online: You can fill in this online version of the survey. Click the button below to begin.
Phone: You can call us on 02 4033 4664 and answer the survey questions or request a paper copy of the survey. The person you talk to will be a Life Without Barriers staff member who will not share your personal information, unless you allow for us to do so.
Paper: If you would like a paper copy of the survey or to get in touch, email us at ebclientsurvey@lwb.org.au
Easy English: If you would like an Easy English version of the survey, call us on 02 4033 4664. We will send you a copy of the survey to complete and a reply-paid envelope so you can post the survey back to us. You can also email your completed survey to ebclientsurvey@lwb.org.au.
You have until Monday 27th May 2024 to complete the survey
Life Without Barriers has made a promise to support your rights.
We has co-designed a statement about the rights of people with a disability with the people we support. There is also an Easy English version.
If you would like to read more about this statement and how it was created, you can visit the page.
Feedback and Complaints
You have the right to always be respected and safe when you get support from Life Without Barriers. If you are unhappy, feel hurt or unsafe, you can tell us. We will try to fix the problem.