The Australian Government is introducing changes to in-home care. From 1 November 2025, the Support at Home Program will replace the Home Care Packages Program.

Already have a Home Care Package?

Find out what the changes mean for you.

What is the Support at Home Program?

The Support at Home program offers a range of supports to help you stay living at home independently as you get older.   

It offers:  

  • Supports to maintain your independence, assist with everyday living activities, and provide clinical supports when you need them. 

  • 8 support classification and budget levels, with funding up to $78,000 yearly*. 

  • Two additional short-term funding pathways for restorative care and end-of-life support. 

  • Separate funding for assistive technology and home modifications 

  • Annual funding split into quarterly (3-monthly) budgets  

  • Care management set at 10% of your budget, ensuring your funding goes towards your services 

*Information current as of 1 October 2025.

Am I eligible?  

You may be eligible for the Support at Home Program if you are aged 65 years and over (or 50 years and over for Aboriginal and Torres Strait Islander people) and need access to coordinated services to help you stay in your own home. To check your eligibility and to organise an assessment, visit My Aged Care. 

Talk with us.

Our national Aged Care team can help you find the care that’s right for you.

agedcareenquiries@lwb.org.au
1800 792 359

What does Support at Home include? 

The Support at Home program has a defined service list under the following three categories to support you with the care you need within the comfort of your own home:  

  • Everyday living 

  • Independence 

  • Clinical care 

Everyday Living services include:

  • Domestic support

    Support with cleaning and household tasks. 

  • Home maintenance

    Help with the garden and other household maintenance.

  • Meals

    Meal preparation or delivery services

Independence services include:

  • Personal Care

    Help with showering, medication, and other daily living activities.

  • Social support and community engagement

    Supporting you to maintain social connections and community engagement.

  • Therapeutic services for independent living

    Treatment programs and techniques such as acupuncture, art therapy, chiropractic, Diversional therapy, Osteopathy and Remedial Massage. 

  • Respite

    Care for you while your carer has a break.

  • Transport

    Providing transport to appointments and activities.

  • Assistive technology and telehealth

    Equipment and modifications to help improve safety at home. 

Clinical care services include:

  • Nursing care and assessment

    Receive nursing care that comes to you.

  • Allied health and other therapeutic services

    Including occupational therapy, physiotherapy, psychotherapy and counselling, and podiatry.

  • Care Management

    Helping you stay well with tailored support, service coordination, planning, reviews, advocacy, and education.

Support at Home Program Funding

Support at Home offer eight funding levels to help meet the different levels of care needs. Each level receives a different funding amount, ranging from $11,000 for level 1 through to $78,000 for level 8.

Your level will be based on assessment of your care needs through My Aged Care.

What if I already have a Home Care Package?

If you’re currently receiving a Home Care Package, you’ll automatically move to Support at Home and remain on your current level of funding. You’ll also keep any unspent funds, which can be used for services or home modifications. Find out what the Support at Home Program means for those on a Home Care Package.

Extra Support at Home funding for short-term help

Support at Home includes extra help for the following short-term needs:  

Assistive Technology and Home Modifications  

Extra funding to help you buy equipment or make changes to your home – like grab rails or ramps – to keep you safe and independent. 

Restorative Care Pathway 

Up to 16 weeks of extra support to help you recover after an illness or hospital stay. The goal is to help you get back to doing things on your own. 

End-of-Life Pathway 

Up to $25,000 in funding to support older people remain at home if you have 3 months or less to live.  

What will I pay?

While Support at Home is partly paid for by the government, you will be asked to contribute towards the cost of your care depending on your income and assets.   For example, if an Everyday Living service cost is $100, and you are a full pensioner, you would pay $17.50 and the government would pay the rest. If you were a self-funded retiree you would pay $80 and the government would pay the rest.

Select your income status to see what percentage of the service cost you'll be asked to contribute:

Find out more 

To find out more about Support at Home, visit My Aged Care.

Thinking about switching home care providers?

Receiving help at home and unsure if you’re getting the services that best meet your needs? It might be worth making the switch. Book a free, no obligation Home Care Service Check today.

1800 792 359

Contact our Aged Care team

Our national Aged Care team is available to assist you to access the care that’s right for you.