Welcome to our Feedback Survey
Thank you for choosing Life Without Barriers as your support partner. Your feedback is important to us. Your ideas will help us build better services and improve the way we support you.
This survey is about the Disability and Mental Health Services you receive from us. This includes:
Supported accommodation (Supported Independent Living): This is when you live in a house with other people who all get help from staff.
In-home or Community Participation Services: This is when someone helps you do things in your home, things you enjoy, and be part of the community.
Short-term accommodation (Respite): This is when you stay somewhere for a short time and get help from staff.
There are no right or wrong answers. Life Without Barriers will look at the answers and share with you what we learned and what action we will take.
Accessing the survey
You can do this survey in different ways. Choose the way that is best for you:
You can fill in this online version of the survey.
You can call us on 02 4033 4777 and answer the survey questions or request a paper copy of the survey. The person you talk to will be a Life Without Barriers staff member who will not share your personal information, unless you allow for us to do so.
You can complete an Easy English version that we have developed. Click here to access the Easy English Version.
You have until 31st May 2024 to complete the survey
Life Without Barriers has made a promise to support your rights.
We has co-designed a statement about the rights of people with a disability with the people we support. There is also an Easy English version.
If you would like to read more about this statement and how it was created, you can visit the page.
Feedback and Complaints
You have the right to always be respected and safe when you get support from Life Without Barriers. If you are unhappy, feel hurt or unsafe, you can tell us. We will try to fix the problem.