
What is Support Coordination?
When you've got an NDIS plan, choosing service providers is a great power, but it can come with its challenges – and that's where Support Coordination comes in!
Think of a Support Coordinator as your personal NDIS guide. They're here to help you navigate your plan, connect you with awesome people and services in your community and ensure you're making the most of all the fantastic support options available to you.
How do I access Support Coordination?
Is this service in my NDIS plan? In your NDIS plan, support coordination is funded by the Capacity Building Supports budget, under ‘Support Coordination’.
Have questions or want to learn more? Reach out to us! Call our friendly team on 1800 531 647 email SupportCoordinationIntake@lwb.org.au or click the button below to fill out a form.
What Support Coordination services does Life Without Barriers provide?
Through the NDIS, there are 3 levels of Support Coordination that can be included in your NDIS plan.
At Life Without Barriers, we offer Level 2 and Level 3.
Level 2: Coordination of supports
With Level 2, we can help increase your knowledge and confidence in navigating the NDIS and your plan. We can:
Connect you to NDIS and other government services.
Help you negotiate supports within your plan budgets or gather evidence to request a new NDIS plan.
Monitor your plan spend together and upskill you on the different types of plan management.
Level 3: Specialist Support Coordination (SSC)
It's like Support Coordination, but with an extra touch! Our SSC team members, with backgrounds like social work, are ready to:
Tackle challenging service situations alongside you.
Develop plans and contingencies for more support options, especially if your needs change regularly.
In every aspect of Support Coordination, we’re here to guide you to set priorities, manage services, connect with opportunities, and truly understand your plan!
How can Support Coordination help me?
Your Life Without Barriers Support Coordinator will work with you to understand your priorities and support your NDIS goal through the following actions:
Present provider options to you for you to choose
Help you understand the rules and your responsibilities
Maximise your plan
Research and support linkage into other government services
Support connection with your local community and services
Explore job options with you – help you find something meaningful
Work through your accommodation needs
Outcome reporting to the NDIA
Support your confidence in navigating the NDIS independently

Where and how we deliver Support Coordination
Our Support Coordination service is available across Australia, and we have a large team with a diverse set of skills and knowledge.
Whether you're looking for hands-on help in your local area or prefer the convenience of remote support, we've got you covered. It's all about what works best for you!
Meet the local teams
Learn about the local team members in your state!
We also support many people remotely using virtual technology! We are happy to meet in a way which works best for you.
Real Stories

“I feel like I have a life again. That's what you've given back to me."
After an accident left Mandy on WorkCover, she found herself navigating a new world where her once vibrant life felt restricted. Simple pleasures became distant memories due to a lack of necessary support and equipment.
Recognising the need for greater support, Mandy sought help. In 2019, she secured NDIS funding and reached out to Life Without Barriers’ Support Coordination team for guidance in navigating the NDIS and optimising her NDIS plan.

Are Life Without Barriers Support Coordinators independent?
Absolutely! Our Support Coordinators are independent and ensure that you are the decision maker, every time. We understand the importance of choice and always provide you with a range of potential service providers.
If you opt for both Support Coordination and other services from us, rest assured, we handle these services independently to eliminate any potential conflict of interest.
How to get in contact
Have questions or want to learn more? Reach out to us! Our National Engagement Team is here to make things quick and easy, so you can start working with your Support Coordinator right away to define your goals.
If you submit your enquiry within business hours, we will aim to get back to you that same day.